5 Jobs in Brookfield, WI
K9 Resorts of Brookfield is Hiring a Front End Supervisor Near Brookfield, WI
- Employee discounts
- Opportunity for advancement
- Training & development
Reports to: General Manager / Resort Owner
Supervisors often exemplify a few characteristics; they are energetic, enthusiastic, and have the ability to lead people. They must love working with people and dogs. They will assist the General Manager in day to day front-end operations, while also overseeing employees in all aspects of the resort. They need to have the ability to fill in wherever they are needed at any given time, in addition to possessing strong customer service skills. Previous experience in customer service is preferred; however, it is not required. Rotating weekend and holiday hours are required.
Essential Job Functions:
- Carries out and attains the mission and goals of the business.
- Assure all guests are cared for in compliance with the company goals.
- Maintain a strong resorts culture, lead by following Company Values and Mission
- Be familiar with budgets, revenue, and controllable expenses
- Health and safety of the workforce.
- Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and feedback.
- Monitor/measure customer satisfaction.
- Ensure staff are always in proper uniform.
- Well-organized and detail oriented.
- Must demonstrate a love for dogs.
- Responsible for assisting the GM/Owner in running of the business.
- Supervises all Front-End Staff .
- Greets all customers coming into the building.
- Check In/Check Out procedures in the point of sale system.
- Accepts payment from customers.
- Answers telephone inquiries.
- Opens/Closes building when necessary (key holder).
- Provides tours of the building to potential customers.
- Develops pet feeding/medication schedules.
- Feeds/medicates dogs when necessary.
- Maintains employee schedules.
- Maintains company inventory.
- Oversees all disinfecting procedures.
- Has the ability to complete any job requirement of any staff member except the owner.
Job Requirements:
- Must complete K9 Resorts Certification Program for Assistant Manager/Supervisor, CSR and PCT
- Customer service-oriented
- Must work any shift outside of their schedule upon request of the GM/Owner
- Weekend and Holiday hours are required
Education and Experience:
- Minimum of 2 years’ experience in pet boarding / shelter environment preferred
- Some college preferred
- Managerial experience recommended but not required
- Computer skills including knowledge of Microsoft Windows/G-Suite
- Better than average written and spoken communication skills.
- Knowledge and experience in business, supervision and management.
- General knowledge of various employment laws, practices and employee relations.
- Excellent public speaking skills
- Outstanding interpersonal relationship building and employee coaching and development skills.
- The ability to retain a high level of confidentiality.
- Stress tolerance – must be able to remain calm under highly stressful and unexpected situations.
- Must be dependable and responsible.
- Must be able to communicate with all types of people, remain calm, mediate and problem solve.
- Must be of moral and ethical character.
- Flexible hours
- Positive attitude
Job Summary
Full Time
$37k-55k (estimate)
04/03/2024
06/01/2024
The job skills required for Front End Supervisor include Customer Service, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Front End Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front End Supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front End Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front End Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front End Supervisor jobs
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Step 3: View the best colleges and universities for Front End Supervisor.
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